Sterling silver "wish I had a river I could skate away on"
You are welcome to use PayPal or direct check out using your own credit card, and I will be happy to take checks or money orders...I'll just have to receive the payment before shipping your jewelry to you!
Most all of my work is made when ordered so it generally takes a couple of weeks to get something shipped. But, if you need something right away, contact me! I'll let you know what I have available to ship immediately.
Please pay attention to ship times when you place your order. Please do not assume your item will ship within a couple of days unless it is an item that is already made. All custom orders take time. I do not have a staff, its just little ole me. And as much as I would love to begin your order immediately upon receiving it I do always have a que of orders, often large wholesale orders in the que, so your order will be made in the order that it was received.
Custom Order instructions: please make sure to put any custom order instructions in the notes during the order process. This includes size, color, and any time frame requests like rush orders. Even if we discussed it in a convo, I need the info all in one place on the order. I process several orders a day and many conversations, so as much as I wish I could remember each persons special requests, I just can't. So please, please, please, make sure ALL info is in the notes.
I use the USPS (United States Postal Service) to ship all items. In most cases I use first class shipping. That is what shipping fees are based on. But I am happy to ship priority or overnight if needed. Just let me know in advance of your purchase and I can adjust the shipping fees and arrangements. I insure all orders. When your order is shipped you will receive a notification and a tracking number. I am not responsible for packages lost by the post office but in the event of a lost package I will file an insurance claim after the USPS 30 day waiting period. I will happily remake any items lost by the postal carrier after having been reimbursed for the insurance claim.
INTERNATIONAL CUSTOMERS PLEASE READ:
* I would love to be able to give you a specific shipping time, but due to frequent delays in customs, weather issues, etc. it is just impossible to say. Sometimes it takes two weeks, sometimes six weeks. Usually it is more closer to two weeks, but every now and then something gets hung up in customs. So please be aware of this and be willing to wait a little bit if you live outside the United States.
* I do provide tracking numbers for all packages but international orders only show tracking while still in the US, once they leave the US the tracking stops.
*Please be aware your country may charge additional customs duty and/or import taxes. Although I do pay to ship the item to you, as the seller I do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country. The recipient of the items will be required to pay the duty or VAT upon delivery. Due to currency fluctuations and changes in import laws, I am unable to provide an estimate for duty or VAT.
* If you place an order I will assume you have read this and accept it.
Again, Please pay attention to shipping times when placing orders. For holiday shipping times, see the Shop Announcement. If you need something sooner than the ship time indicates PLEASE contact me. Please do not assume that the item with ship within a couple of days. I don't have employees, it's just little 'ol me and I need time to create the item you've ordered. But if you need something quick, just give me a holler, I might have it in stock or you can always purchase an etsy gift card that your special someone can use at a later date.
If you are not happy with what you receive Please tell me!! I want everyone to love what they buy from me. We can figure out together how to make it right.
Most every item is made once an order is placed, so essentially every item has been made especially for you! Because each item is made to order I cannot offer refunds, but I am happy to work with you on exchanging or making adjustments to the jewelry if there is something you are not completely happy with. If an item is custom I cannot offer exchanges but I will work with you to adjust sizing or other issues where possible. Custom refers to color, size, name, word, date, or initial requests. All earrings are custom made so you can be assured that no one has worn them before.
Please be aware that the colors in the photos may vary slightly ...I hand pigment my resin by grinding pastels into a powder so the colors vary from batch to batch.
Please contact me with any issues within one week of receiving your item. Any changes, adjustments, or exchanges must be arranged within 30 days.
I really enjoy what I do...If you have an idea for a piece of jewelry or are wanting something special or something a little different from what you see in my shop, please don't hesitate to ask. I love making items that have meaning ... I often make special pieces for people who have lost a beloved pet and include a bit of hair or pinch of ashes. It is an honor to be trusted with something so personal and important.
I love making something that will be unique to you. Please keep in mind when ordering something from me - everything is handmade. I don't use machines, I don't buy from China, each item is made by hand, by me. This means that no two items are identical, there WILL be variances in size, shape, color, and each letter may not line up to the millimeter. This is the beauty of handmade. It is why you come to etsy instead of Walmart. You are not buying mass produced, you are getting one of a kind. Please enjoy the uniqueness of your item. Please keep this in mind when you order from me. I will assume when you place an order from my shop that you understand, appreciate, and accept this.
Thank you for being an etsy shopper! If you are here it means you support artists and handmade work! With all the big box stores on every corner it is easy to choose something else - good for you for shopping from the little guy!!